سياسة الاستبدال والاسترجاع

Return and Exchange Policy for Digital Services Specializing in Astrological Readings We offer digital services specializing in astrological readings, such as horoscope analysis or natal chart or emotional compatibility or others, which you can request and receive through our website. We care about your satisfaction with our services, but due to the nature of these services, they are subject to some conditions and restrictions regarding returns and exchanges. - You can cancel your order and request a full refund within 24 hours only. Or if the status has not changed to "In Progress" - You cannot request a refund or exchange for the digital service after it has been delivered to you, except in case of a technical error in the service. - If you wish to request a refund or exchange for the digital service due to a technical error, you must contact customer service within 24 hours of the delivery date and provide order details and the issue you are facing. - We will review your request and verify the validity of the problem, and if confirmed, we will fix the digital service. - Your request will be processed within 7 working days from the date of receipt, and you will be notified of the result via email or phone. - Refunds will be issued to the original payment method used at purchase, which may take up to 10 working days according to your payment provider's policy. We appreciate your understanding and cooperation, and we hope you enjoy our digital services specializing in astrological readings. If you have any inquiries, concerns, or comments, please do not hesitate to contact us at any time.